City tax not included in rates. Direct payment at the hotel by the customer.
Minimum age of 21 years is required for a stay at the hotel, unless minors are accompanied by parents or another legal adult guardian as per UAE Regulation Law.
Children share existing bed with adults
All Meals will be served based on Buffet in "Sloane's" restaurant Half Board is applicable for lunch or dinner(food only) at Sloane’s Restaurant (International buffet), except on Fridays when supplement may only be used for Dinner. Should the guests wish to use their half board meal plan for Friday Brunch, there will be an additional supplement charged directly at the hotel as per hotel rates. Complimentary Shuttle Bus to Le Royal Meridien Beach Resort & Spa. Complimentary access to pool and beach at Le Royal Meridien Beach Resort & Spa Complimentary Penguin Kid's Club access at Le Royal Meridien Beach Resort & Spa for children between 4 - 12 years of age (with parental presence in the hotel) Maximum 01 extra bed can be accommodated either for adult or child applicable in all room types except Deluxe Room and Deluxe Suite. Please note that during the Holy Month of Ramadan restrictions will apply with timings for alcohol service. No amendments are allowed for all confirmed bookings. Check in: 15:00 hours / Check out: 12:00 noon FIT Rates are valid for up to 09 rooms only.
NOTE: The shuttle bus service to selected malls has been discontinued until further notice.
Children under 12yrs old are not permitted in the Lounge – Level 5 between 6pm to 8pm during pre-dinner drinks. Families with children under 12yrs old will be served pre-dinner drinks in “Leaves Terrace and Lounge” located in Mezzanine Floor, Tower 1.
Hotel Renovation: from June to 30 November 2025(updated) within the public areas of the Hotel. Tower One – Front Entrance, Arrival Hall, and Main Lobby. Renovation works will take place from Jun to Oct 2025, focusing on the front door entrance, arrival hall, and main lobby. Whilst part of the main lobby will still be accessible with the reception check-in desk, there will be temporary hoarding tidily placed with no work areas being visual and every measure will be taken to minimize noise disturbance. Tower Two – Spa & Wellness Facility | B/Attitude Spa, located in Level 4 of Tower Two will be fully upgraded and therefore will be temporarily closed from 01 Jul 2025 to 30 Nov 2025. The following arrangements will be available: 1. Spa Wet Facilities (Jacuzzi, Sauna, Steam Room, and Heated beds) will remain available in Level 4 of Tower One 2. The fitness – Gym facilities will remain available in both Tower One and Tower Two 3. Spa Treatments will be offered at The Retreat Spa at our sister property, Le Royal Meridien Beach Resort & Spa with complimentary transportation and shuttle bus service available
NOTE: CANCEL AND REBOOK IS STRICTLY NOT PERMITTED ON THESE RATES
The pool in Tower 1 at The Grosvenor House will be closed for urgent maintenance from today until further notice.The work will be carried out during the day and is scheduled to avoid any noise or visual disturbances for guests across all room categories. Please note that the Pool in Tower 2 will remain fully operational during this period.
Hotel
There is a shuttle service between the hotel and the airport. The beach at your holiday destination is patrolled by a lifeguard. Here, there are sun loungers and beach towels available. To reach the beach a shuttle is provided. The apart hotel GROSVENOR HOUSE DUBAI, A LUXURY COLLECTION has a 24h reception (check-in is possible around the clock), a lobby bar, Wi-Fi, internet access, a boutique, cash machine, a hairdresser, a jacuzzi, showers and changing rooms as well as parking spaces. In the outdoor area you will find a seasonally heated pool, where pool towels are available for free. There is also a separate children's pool. Furthermore, outside you can find a terrace. You can store your valuables in the safe, and your luggage in the hotel`s storage room. For very young guests, cots can also be provided. For the smallest children prams can be rented in the hotel. For your clothes there is a laundry and ironing service. For your comfort, in addition to the concierge service the hotel page will ensure you are looked after. If necessary, you can contact the medical centre at any time. Guests at the accommodation can get a wake-up call from the hotel personnel. For conventions and other business meetings, the hotel offers a business centre as well as a conference area with scanner, overhead projector as well as a catering service. If you want to explore the holiday region, you can use the car rental service close to the hotel. At the reception, tickets are offered for excursions in the area. Smoking is allowed in certain areas of the hotel. For guests on their honeymoon, the hotel has special offers such as special honeymoon packages. In your hotel, a lot of focus is placed on sustainability. This includes among others a central room air-conditioning. Due to its barrier-free facilities , such as separate, barrier-free entrances, wheelchair accessible rooms and a wheelchair accessible lift, the hotel is also suitable for wheelchair users.
Catering As catering services the hotel offers half board. Breakfast is offered from the buffet. Enjoy your lunch from the buffet. Dinner is also served as a buffet or Ă la carte. For the meals, there are a buffet restaurant with terrace (Italian, Mediterranean, gluten-free and vegetarian dishes) and the pool bar.
Sports & Leisure For your fitness on holiday, a gym (open 24 hours a day) awaits your visit. At the hotel grounds there is also the possibility to play billiards. For cyclists there is a storage room. Your place of accommodation is also suitable for winter sports. A storage room for your winter sports equipment is available in your hotel. A sauna awaits you in the spa. The hotel also offers massages and beauty treatments. Spend some healthy and relaxing hours with heat therapy. Your little ones are in good hands with the hotel`s babysitter service. For the entertainment of adults live music is presented on certain days.
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