Tukan Hotel Playa del Carmen

• All reservations must be entered with the actual name of the traveling guest. Reservations for two or more rooms under the same name will not be accepted; they will be considered blockages. • Name changes on already entered reservations must be requested from the reservations department for authorization, along with supporting documentation for the reason for the change. • If the change is not authorized, the reservation must be canceled and a new reservation made at the current rate. • Reservations for 10 or more rooms under the same name and/or the same check-in date are considered group reservations and will not be accepted. Therefore, they must be directed to the hotel's Groups team. Cleaning every 4 nights / room located in an external building (Tukan Basic).

The hotel Tukan Hotel Playa del Carmen lies approximately 600 m from the sea. The nearest bars and restaurants are located directly next to the building. The city centre is only around 200 m away. Shops are right on your doorstep, a supermarket is around 1 km away. Nearby there is a disco which offers entertainment in high season. The air-conditioned hotel is equipped with a 24h reception (check-in is possible around the clock), a lobby, Wi-Fi, a lift, cash machine, a jacuzzi, a first aid kit, parking spaces as well as a TV lounge with satellite TV. In the outdoor area you will find a garden as well as a supervised pool, where sun loungers, sun umbrellas and pool towels are available for free. There is also a children's pool. Furthermore, outside you can find a sun terrace. Your valuables can be stored in the hotel safe. For very young guests, kid`s chairs and cots can be provided. There is also a laundry service available at an additional cost to customers. For your comfort, in addition to the concierge service the hotel page will ensure you are looked after. If necessary, you can contact the medical centre at any time. Guests at the accommodation can get a wake-up call from the hotel personnel. If you want to explore the holiday region, you can use the car rental service close to the hotel (extra fee). At the hotel reception, tickets are offered for excursions in the area. Pets like cats and dogs up to 10 kg are allowed in the hotel (on request). Due to its barrier-free facilities , such as barrier-free entrances, wheelchair accessible rooms and wheelchair-accessible bathrooms, the hotel is also suitable for wheelchair users. Catering As catering services the hotel offers full board and breakfast only. Breakfast is offered continental or from the buffet (extras on request). Lunch and dinner are also served from the buffet (extras on request and at extra cost). For the meals, there are a buffet restaurant and a bar as well as the pool bar. Distances

• Fun park: approximately at 10 km
• Airport: approximately at 55 km
• Aqua park: approximately at 10 km
• Bus stop: approximately at 10 m
• Cinema: approximately at 3,5 km
• Taxi rank: approximately at 10 m
• Port: approximately at 600 m
• Theatre: approximately at 4,5 km
• Nearest dentist: approximately at 500 m
• Pharmacy: approximately at 30 m
• Nearest bank: approximately at 30 m
• Tourist information: approximately at 50 m
• Tennis court: approximately at 1,2 km
• Dive shop: approximately at 550 m